When a disaster occurs, a company’s supply chain can be devastated and suffer from blind spots. But EMC Corp. has taken steps so that it knows exactly what is going on, Senior Program Manager of the Global Product Operations Sustainability Group Matthew Mills says. “We can very quickly identify what our impact is [after] a given event,” he says. “We monitor our supply chain 24/seven.”

Hopkinton, Mass.-based EMC is an information technology company that helps businesses and service providers change their operations so they can deliver information technology as a service, it says. Today, 94 percent of the Fortune 50 companies and 90 percent of the world’s 20 largest banks use EMC’s products and services.

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Canon Solutions America Inc. follows a single philosophy, expressed in one Japanese word: “Kyosei.” The word, which means “living and working together for the common good,” expresses the operation’s mission and values, and encompasses the way it treats its employees and customers alike. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America completely exemplifies the Kyosei concept in every way it conducts its business. 

“We believe the world is a better place if you keep a balance between income, trade and the environment,” explains Valerie Belli, vice president of Canon Solutions America’s Business Service Division. 

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Barry-Wehmiller (BW) is in the business of supplying manufacturing technology and services, but it strongly focuses on people, Vice President of Global Supply Chain Mark A. Green says. “Our culture is a very unique and positive culture [that is] very people-centric,” he states.

The leadership of Chairman and CEO Bob Chapman has driven that philosophy, which enables BW’s success. “[We’ve earned] 15 percent compound growth in share value over 25 years and significant national attention for our Truly Human Leadership [THL] culture where everybody knows that who they are and what they do matters,” he says.

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Vanderlande Industries focuses on optimizing its clients’ business by delivering turnkey material-handling systems that actually work. “We are No. 1 in the world of baggage handling that is about 53 percent of our turnover, and the rest is evenly distributed between warehouse, parcel and postal automation, and customer service,” Manager of Continuous Improvement Matt Middlebrook says.

The Marietta, Ga.-based company is a $1 billion leading global supplier of turnkey material-handling systems for airport baggage and the distribution, parcel and postal markets. An OEM and system integrator of all its material-handling solutions, Vanderlande offers engineering, design, installation and operations, as well as maintenance services. 

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In 2005, FLS Transportation changed its main focus from cross-border shipping between Canada and the United States to primarily serving the U.S. domestic market. The decision, spurred by the increase in value of the Canadian dollar – which led to less cross-border business – proved to be a fateful one for the Montreal-based logistics provider.

“It was very tough for us initially,” Principal and President Michael Flinker says. “We went after many of the clients we already had to get their domestic business, but it was like going to the back of the line.”

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Gartner Inc. has released the findings from its 10th annual Supply Chain Top 25. A primary goal of the Gartner Supply Chain Top 25 research initiative is to raise awareness of the supply chain discipline and how it impacts the business.

Analysts announced the findings from this year’s research at Gartner Supply Chain Executive Conference 2014 May 20–22 at the JW Marriott Desert Ridge Resort and Spa in Phoenix, Ariz., with more than 1,100 senior supply chain executives on-site. 

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Supply chain industry consultant Gina Del Vecchio has spent the past 20 years of her career diversifying her knowledge of supply chains while working for service providers and manufacturers in publicly held and privately owned companies. “Over the past five years, everything has changed,” she says of supply chains. “Customers are looking to access the product and have it delivered in whatever manner they want to have it delivered.”

Del Vecchio began her career with Fritz Cos. Inc., a privately held logistics service provider based in San Francisco that was later acquired by UPS. She later joined the Gymboree Corp., a publicly held chain of specialty retail stores geared towards children, to get a further understanding of how a supply chain operated in a company that made products. “I decided I wanted to deepen my understanding of the total product supply chain and work with a company that developed and manufactured products,” Del Vecchio says. 

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When a truly revolutionary product is introduced, sometimes a major investment is required to capture the new market. Wakefield Canada made the decision in 2010 to invest in production equipment and distribution infrastructure for H2Blu, its diesel exhaust fluid.

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