Consumer packaging leader WestRock continues to improve its relationships with suppliers as well as customers. By Jim Harris
WestRock’s international footprint, experience and history of innovation have made it a go-to provider of consumer packaging to major manufacturers in a host of industries. Although the company already enjoys a market-dominant position in the products it provides, it wants to be more than just a supplier to its customers.
Corning Incorporated is transforming its global supply chain through innovative solutions.
By Kat Zeman, Senior Editor at Knighthouse Publishing
Driven by a desire to create a better experience for its customers and partners, Corning Incorporated is transforming its global supply chain.
Corning is a multinational technology company that specializes in specialty glass, ceramics and related materials and technologies including advanced optics, primarily for industrial and scientific applications.
AirBoss’ supply chain team is adjusting well to industry challenges.
By Alan Dorich, Senior Editor at Knighthouse Publishing
AirBoss of America Corp. is in the business of helping its clients conquer their challenges. “As engineers, we help our customers solve their problems and discover superior rubber-based solutions that can improve their bottom lines,” Vice President of Corporate Supply Chain Kimberly Gallagher says.
Based in Newmarket, Ontario, and with locations in Kitchener, Ontario; Acton Vale, Quebec; Auburn Hills, Mich.; Scotland Neck, N.C.; and Landover, Md., the firm is one of North America’s leading custom compounding companies and manufactures rubber-based formulations and products. “We serve various industries, including automotive, heavy industry, construction and infrastructure, oil and gas, and defense,” she says.
Sonic is ‘razor focused’ on keeping its clients happy and successful.
By Alan Dorich, Senior Editor at Knighthouse Publishing
For Sonic Manufacturing Technologies, the No. 1 goal is making customers happy and successful. “Everything is so razor focused on that one goal,” Vice President of Supply Chain David Ginsberg declares. Regardless of schedule compression or engineering changes, delivering on time is Sonic’s highest priority.
In many companies, he notes, the various departments are at odds. For example, financial departments are incentivized to reduce inventory while customer service teams will want to increase it. This leads to conflicting metrics, unaligned processes and therefore frustrated customers. “We don’t have misalignment,” he asserts.
Pyramid works closely with customers to tailor material handling systems and software to their needs.
By Jim Harris, Senior Editor at Knighthouse Media
Pyramid believes in taking a personalized approach to overcoming its clients’ material handling obstacles. “We apply a different methodology than a lot of others in our industry,” says Gary Cash, vice president of solution development for the Cincinnati-based company. “We believe it’s important to get to know our customers, because every solution may not fit every client. We want to facilitate growth in the best way that suits their business.”
Stelco emerges from bankruptcy protection stronger than ever after rebuilding trust with its suppliers,
and is now a profitable independent company.
By Janice Hoppe-Spiers, Knighthouse Media
Stelco began more than a century ago as The Steel Company of Canada and built a reputation throughout North America for raising industry standards and exceeding customer expectations. The company is known for producing flat-rolled value-added steels for customers in the construction, automotive and energy industries across Canada and the United States.
Dayton Superior’s supply chain is optimized to produce its industry-leading concrete construction solutions. By Jim Harris
Dayton Superior Corp.’s focus on new product development has made it a leading single-source provider of concrete construction solutions to customers all over the world. “In manufacturing, if you’re not innovating, you’re going out of business as far as I’m concerned,” says Pete Viens, senior vice president and chief supply chain officer for the Miamisburg, Ohio-based company. The products manufactured by Dayton Superior are distributed to dealers as well as directly to contractors.
Meeting the challenges associated with the operation of a leading telecommunications company can be difficult, but the supply chain and logistics department at FairPoint Communications is equal to the task.
“The entire economy of this state is running over the FairPoint network or utilizes our infrastructure,” says Mike Reed, FairPoint Communications’ state president for Maine, the company’s largest territory. Indeed, clients including those in the healthcare, banking, education and government sectors rely on the technology services FairPoint provides and cannot afford to be without them particularly during extreme weather conditions or other emergencies. To ensure that the critical services the company provides are continually up and running, FairPoint Communications looks to its supply chain and logistics team.
Supply Chain World Magazine
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