AvayaBy transforming its supply chain to achieve best-in-class metrics, Avaya remains a leader in the telecom industry.

By Staci Davidson, Senior Editor at Knighthouse Publishing 

Avaya is a global leader in digital communications software, services and devices, serving 90 percent of the Fortune 500 and 130,000 businesses worldwide. The company delivers tools and services to businesses of all sizes, enabling mission-critical, real-time communication applications. For example, Avaya’s technology has powered Pro Football’s draft, and its contact center infrastructure has been recognized as best in the industry. Its supply chain is key in this leadership, and customer satisfaction is Avaya’s top priority, according to Benji Green, executive director of integrated supply chain planning. 



What makes indirect/maintenance repair and overhaul (MRO) material management its own world, and why are purchasing and supply chain management most often involved?

AIT Worldwide LogisticsAIT Worldwide Logistics invests in its operation and culture to develop long-term relationships with its global customer base.
By Staci Davidson, Senior Editor at Knighthouse Publishing

When AIT Worldwide Logistics was established in 1979, it was because its founders believed there was a better way to serve clients. The company has remained solution-oriented since that time, growing into a global operation that provides clients with custom services to help ensure the profitability of their businesses. AIT is dedicated to improving clients’ supply chains, which can mean moving heavyweight cargo around the world, enabling just-in-time warehousing or delivering goods directly to a consumer’s front door. 


Allegis Global picAllegis Global Solutions leads the global staffing market by offering software and services that others cannot.
By Jim Harris, Senior Editor at Knighthouse Publishing

Allegis Global Solutions (AGS) continues to solidify its position at the top of its market by developing cutting-edge solutions to its clients. “We have built processes and technologies that are absolutely unique in the industry,” says Matt Fringeli, AGS’ global director of supply chain management.

The global talent solutions provider specializes in managed services provider (MSP) and recruitment process outsourcing (RPO) services, which it offers to companies in more than 62 countries. “As a leader in the industry, AGS’ global capabilities set us apart along with the tenure of our leadership, who are AGS-grown and experienced via the changes throughout the growth of our company,” he adds.

Contanda picContanda makes sure its services meet its clients’ needs.
By Alan Dorich, Senior Editor at Knighthouse Media

For Contanda Terminals, the key to its success is its team of passionate employees who are driven to branch the company out into new markets. “It’s been fun, challenging and rewarding to experience the differences in each of those markets,” President and CEO G.R. “Jerry” Cardillo says. “It’s our employees that make our company go.”

CN picCN makes significant investments in infrastructure and equipment to increase its capacity as demand continues to rise. 

By Janice Hoppe-Spiers, Senior Editor at Knighthouse Publishing

CN is a leading North American transportation and logistics company, transporting more than C$250 billion worth of goods annually for a wide range of industries across a rail network of 20,000 miles spanning Canada and mid-America. “We cover all three coasts, spanning all of Canada as well as south through Chicago and down to Memphis to the Gulf of Mexico,” Vice President of Procurement and Supply Management Paul Harridine says. “We are in a unique position to serve the market and are not only a rail company, but a supply chain enabler.”

Livingston InternationalLivingston International’s freight forwarding and consulting services help companies overcome tariffs and other shipping challenges.

By Jim Harris, Senior Editor at Knighthouse Media

Companies involved in international trade have come to expect the unexpected in recent months. The renegotiation of the North American Free Trade Agreement (NAFTA), tariffs imposed by the United States on imported goods and retaliatory tariffs on exported U.S. goods, the trucking shortage and the realignment of sea carriers are all keeping importers and exporters on their toes.

“Fluidity is the new normal. Ongoing trade disputes have come into the public arena very quickly and may just as quickly fizzle or become catalysts for a global trade war,” says David Rish, president of global trade management for Livingston International. “There is tension even between close partners. This does not mean that trade will end or borders will shut down, but it does mean that the status quo has changed for the foreseeable future.

“However, there is a path forward by analyzing one’s supply chain, creating options and what-if scenarios and running financial calculations with regard to duty impact,” he says. “Trade uncertainty does not have to be fatally disruptive to one’s business.”



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