Watermark Retirement Communities

: Jim Harris; Women in Supply Chain; 11 May 2018

Watermark Retirement Communities

New national purchasing agreements and the Determine Cloud Platform are transforming Watermark Retirement Communities’ procurement and plant operations.
By Jim Harris, Senior Editor at Knighthouse Media

Before Amee Foss joined Watermark Retirement Communities in 2017, the company’s contract management process was known by many in the organization as “the black hole.”

“When I started here, all of the directors in our communities would submit contracts to an e-mail inbox for our contracts team to review,” she says. “There was no visibility, traceability, or control in the process.”

Tags: Watermark Retirement Communities

: Tim O'Connor; Women in Supply Chain; 06 April 2018

Rogers Communications

Rogers web photo 1

Rogers Communications’ newly formed supplier management team keeps customers in mind as it builds tools to improve collaboration with vendors.

By Tim O’Connor

Building a new team within a larger organization starts with finding the right talent. That’s especially true for the supplier management group within Canadian telecom giant Rogers Communications, which consists of only eight people but is tasked to drive change that ripple throughout a $14.1 billion (CAN) business (revenue in 2017).

When forming that new group last year, Director of Contract and Supplier Management Samantha Crawford drew from a pool of candidates both inside and outside the company from a range of disciplines, including banking, analytics and category management. “It’s really hard to find somebody that has got everything,” she says. “In some way, I prefer you have a variety of strengths because I think that rounds out the team.”

Building a team with diverse skillsets better enables the newly formed group to consider every decision through three key lenses: Will it meet Rogers needs, will it meet its customers’ needs and will it meet its suppliers’ needs? “It’s a good variety of folks that have played and sat in different seats,” she says. “They help us think about all aspects of what we are doing.”

Tags: telecommunications, Rogers Communications, Canada

: Janice Hoppe-Spiers; Women in Supply Chain; 28 March 2018

Nutrisystem Inc.

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Nutrisystem adds warehouses to decrease delivery time to the customer while adding new weight-loss products to prepare for the future.

By Janice Hoppe-Spiers

Nutrisystem’s mission is to help transform its customers’ lives inside and out with a personal weight management experience that is simple to follow, effective and uniquely theirs. To remain a leader in the weight-loss industry, the company runs a fully integrated supply chain that will continue to evolve as customers’ needs change to help people live healthier lives.

The Fort Washington, Pa.-based company has helped millions of people lose weight for more than 45 years. Nutrisystem offers safe, effective and scientifically backed weight-loss plans. All plans include comprehensive support and counseling options from trained weight-loss coaches, registered dietitians and certified diabetes educators available seven days a week.

Tags: Nutrisystem, weight loss

: Alan Dorich; Women in Supply Chain; 03 April 2018

Schneider Logistics

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Schneider Logistics transforms its operations to better serve its customers.

By Alan Dorich

Schneider Logistics is not a firm that is set in its ways. Instead, “We’re a strong learning organization,” Senior Vice President and General Manager Erin Van Zeeland declares.

The company continuously looks for ways it can “take our customers to the next level,” she says. “We have caring leadership that is absolutely invested in our people, and that translates in how we develop our customer relationships – we have passion to make shipping a competitive advantage for customers and to make their jobs easier.”

Based in Green Bay, Wis., the Schneider Logistics is a segment of Schneider National Inc., a premier trucking, intermodal and logistics company. Schneider Logistics itself offers brokerage (truckload, LTL and intermodal), supply chain solutions (consulting, procurement and network design/optimization) and Port Logistics (warehousing, transloading and port dray).

Tags: Transportation, Logistics, Schneider Logistics

: Tim O'Connor; Women in Supply Chain; 23 March 2018

Hilton Supply Management

Hilton Supply Management web photo 1

With HSM 2.0, Hilton Supply Management is breaking ground with a new and innovative approach to hospitality procurement.

By Tim O’Connor

When Hilton spun off its real estate and timeshare businesses into two new companies, it fundamentally changed its supply chain operations. For 50 years, Hilton Supply Management (HSM)’s primary focus was handling sourcing and procurement for Hilton’s own managed assets. At the start of 2017, there was a unique opportunity for HSM to transform itself into a global end-to-end procurement service provider with a massive portfolio of franchise customers and properties.

With a shift in its business perspective, Hilton appointed Anu Saxena, former vice president of product management, to head the department. She immediately began to renew HSM’s focus to better support its franchisees and brands. “I had an idea of the changes that were coming as well as the new expectations of supply management in a global setting,” Saxena says.

Tags: Hospitality, Hilton Supply Management, hotels, HSM 2.0

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