Kevin Richardson, CEO at CILT (UK), said every corner of the profession has experienced disruption during the pandemic, but it was encouraging to see a large number are looking toward a quick recovery. “Our member responses give a good indication of challenges across all supply chains and we recognise driver shortages and the Christmas period will continue to test our services. As many businesses look to recover in the coming months, these insights will support future planning and resilience,” he said.
- Managing change
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