Seamless integration

Under this contract, Port Logistics Group/Whiplash will provide Moda Operandi with a range of services including order management, fulfilment, distribution, and custom packaging, backed by the power of the proprietary Whiplash ecommerce platform.

“A major advantage for us from the outset was that Port Logistics Group/Whiplash is very experienced in working with major fashion retailers, both online and offline,” said Nikhil Soares, ecommerce Supply Chain and Operations Executive for Moda Operandi. “Their high-level understanding of the industry gave us confidence that they understood our needs and our desire to offer our clients an enhanced level of service.

“The Whiplash ecommerce technology platform has been the ultimate trump card for Moda Operandi. The ability to integrate so seamlessly with our online store has given us a level of flexibility and control that we’ve never had before,” added Soares. “Fulfilment is complex for an operation of our size, and there are a lot of moving parts to consider. PLG/WL gave us full visibility from day one. We feel so welcomed by the team whenever we visit the facility because they’re just as invested as we are in making Moda succeed.”