Supply chain survey

In fact, 72 percent of CSCOs surveyed expect their processes and workflows to be automated over the next three to five years – and 69 percent plan to accelerate cloud adoption to enhance real-time data access.

The study, The resilient digital supply chain: How intelligent workflows balance efficiency and sustainability, conducted by the IBM Institute for Business Value (IBV) in cooperation with Celonis and Oxford Economics, surveyed almost 500 CSCOs across ten industries including banking, consumer products, manufacturing and automotive. The study findings indicate that organizations are searching for ways to modernize their supply chains by embracing data and hybrid cloud strategies as well as prioritizing sustainability.

“The Confluence of post-Covid-19 challenges, inflation and supply issues, security, and sustainability has led to the most complex operating environment in modern business. This has forced organizations to rethink and rebuild their supply chains to be more agile, efficient, and sustainable,” said Jonathan Wright, Managing Partner, Finance and Supply Chain Transformation, IBM Consulting. “Technology and data-fueled automation and intelligence are key to not only evaluating current workflows and inefficiencies, but in identifying new opportunities as well.”

Among its findings the survey also revealed that CSCOs are putting sustainability over profit. More than half (51 percent) of CSCOs surveyed said they would be willing to sacrifice profit – on average five percent to improve sustainability outcomes – equating to $22bn for US Fortune 500 companies in one year.

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